For each order placed and sent, an invoice will be issued, indicating the tax code if private or the VAT number if company or professional. For all orders, the invoice will be sent per e-mail. In case of non-receipt, it is possible to request a copy by sending an e-mail to email@example.com The material ordered on our website is shipped with specialized couriers. All our shipments are covered by insurance according to the regulations in force. Shipping costs are calculated automatically based on the weight and volume of the products purchased and are charged to the customer. When we dispatch the material we will send you an e-mail containing the shipment details. Goods are always delivered to the street level. Requests or special needs must be specified during the purchase and / or agreed with the customer service. The express courier delivers on average within 24/48 hours. If your address is in disadvantaged and / or more difficult to reach, times may be longer. Delivery times in Europe vary from 3 to 10-15 days, depending on the destination. You can also choose to collect the goods directly in our warehouses in Pordenone. The delivery address may be different from the billing address, just indicate it during the registration process or communicate it later via e-mail.